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Frequently Asked Questions

Please read our FAQ before sending us a message.

Which payment methods are accepted in the Online Shop?

We accept Credit Card and PayPal payments at this stage.

How long will delivery take?

Orders are dispatched within 24 to 48 hours after payment is made.

Please double check your delivery address to ensure it is complete. All orders are shipped via Australia Post or other courier company as Regular Post, Registered Post or Express Post. P.O. Boxes are accepted as a delivery address only for items that can be sent out via Australia Post.

 We are working very hard to ensure we have good stocks and despatch all orders as soon as possible, to get to you quickly.

In the event there is a known delivery delay, for example stock shortage, you will be contacted, however please allow a lead time of 2 weeks before dispatch.

All items are covered by transit insurance for your peace of mind. We are sorry pick-ups are not possible for internet orders.

How secure is shopping in the Online Shop? Is my data protected?

Your personal information is treated with the greatest of care. Sensitive payment information such as credit card details are never stored on the Internet with our system.

We are dedicated to ensure a safe and secure processing of your sensitive credit card information using the highest data encryption available. 

This website is registered with site-identification authorities to enable your browser to confirm our security identity before any transmission is sent. Physical, electronic and managerial procedures have been employed to safeguard the security and integrity of personal information.

What exactly happens after ordering?

We understand the power of now, so after ordering, we will do our best to prepare and dispatch your order as soon as possible. We will also send you an email with a confirmation of your,  In the event of cancelling or wanting to change the order, please email us to or call us as soon as possible on 0410 863 693.

Do I receive an invoice for my order?

You will receive an invoice at the delivery of ordered goods.