Refunds

In the case of a returned item, you should expect to receive your refund within four weeks of giving your package to your chosen delivery service, however, in many cases you will receive a refund quicker. This time period includes the transit time for us to receive your return from the shipping company (usually 5 to 8 business days, subject to shipping company efficiency), the time it takes to process your return once we receive it (2 to 3 business days), and the time it takes your bank to process our refund request (5 to 8 business days). Rest assured that we will notify you via e-mail of your refund once we’ve received and processed the returned item.

If you need to request a refund, please send us an email to info@enhancedcomposites.com.au